Privacy Policy

Effective Date: 01/01/2026
Website: www.aqmarblepolishing.com

At AQ Marble Polishing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and marble polishing services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To provide our marble polishing, granite polishing, mosaic polishing, floor restoration, and stone care services efficiently, we may collect the following information:

1.1 Personal Information

• Full Name
• Email Address
• Phone Number
• Property Address / Service Location
• Payment Information (if applicable)
• Details related to your service requirements

1.2 Non-Personal Information

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Pages Visited
• Time Spent on Our Website
• Referring Website or Search Engine

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember preferences, and enhance our services.

2. How We Use Your Information

The information collected may be used for the following purposes:

2.1 To Provide Services

• Scheduling marble polishing appointments
• Managing service requests
• Processing payments and invoices
• Providing quotations and estimates
• Communicating booking confirmations and service updates

2.2 To Improve Customer Experience

• Understanding customer preferences
• Improving website functionality
• Enhancing service quality and support

2.3 Marketing and Promotions

• Sending promotional offers and discounts
• Informing customers about new services
• Sharing company updates and newsletters

You may unsubscribe from marketing communications at any time.

2.4 Legal Compliance

• Complying with legal and regulatory obligations
• Preventing fraud and unauthorized activity
• Protecting our business and customers

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

Your information may only be shared under the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers that assist us with:

• Payment processing
• Website management
• Customer communication
• Technical support

3.2 Legal Requirements

We may disclose information when required by law, government authorities, court orders, or legal processes.

3.3 Business Transfers

If AQ Marble Polishing undergoes a merger, acquisition, or transfer of business assets, customer information may be transferred as part of that transaction.

3.4 Customer Consent

We will obtain your consent before sharing information for purposes not covered by this Privacy Policy.

4. Data Security

We take reasonable measures to protect your personal information, including:

• Secure website technologies
• Restricted access to customer information
• Data protection procedures
• Regular security monitoring

While we strive to protect your information, no online system can guarantee complete security.

5. Information Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

6. Your Privacy Rights

You may have the following rights regarding your personal information:

6.1 Access and Correction

You may request access to the personal information we hold and request corrections if necessary.

6.2 Data Portability

You may request a copy of your personal information in a commonly used electronic format.

6.3 Data Deletion

You may request deletion of your personal information, subject to legal requirements.

6.4 Marketing Preferences

You may opt out of promotional communications at any time.

6.5 Withdrawal of Consent

Where consent is required, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below.

7. Cookies Policy

7.1 What Are Cookies?

Cookies are small files stored on your device that help websites remember information about your visit.

7.2 Types of Cookies We Use

• Essential Cookies
• Analytics Cookies
• Performance Cookies
• Marketing Cookies

7.3 Managing Cookies

You may disable cookies through your browser settings; however, certain website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before providing any information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

AQ Marble Polishing reserves the right to update this Privacy Policy at any time. Updated versions will be posted on our website with a revised effective date.

Continued use of our website and services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

AQ Marble Polishing

Website: www.aqmarblepolishing.com
Email: info@aqmarblepolishing.com
Phone: +91 9266596115
Address: Nand Gram, Ghaziabad – 201003, Uttar Pradesh, India

We value your trust and are committed to protecting your personal information while providing professional marble polishing and stone restoration services.